We are seeking a dedicated and detail-oriented Housekeeping Attendant to join our small, high-performing team at our luxury lodge in Queenstown. This role is perfect for someone who takes pride in creating beautifully presented spaces and delivering exceptional service to our guests.
About the Role
As a Housekeeping Attendant, you will play a key part in maintaining the impeccable presentation of our villas, public areas, and back-of-house spaces. Working closely with the Lodge Hosts and wider team, you will help ensure every guest enjoys a seamless and memorable stay.
Key Responsibilities
Clean, refresh, and present guest villas to an exceptional standard, following established procedures
Conduct daily villa servicing and full departure cleans
Maintain and clean public areas, reception, staff spaces, and lodge amenities
Assist with laundry duties, including sorting, washing, drying, pressing, and folding
Replenish amenities and ensure all guest items are stocked and beautifully presented
Report any maintenance issues, missing items, or hazards promptly
Support the wider lodge team during busy periods (e.g., carrying luggage, deliveries, basic portering)
Uphold health & safety and hygiene standards at all times
Handle guest requests professionally and discreetly
Maintain housekeeping storage areas, equipment, and linen inventories
Summary:
About You
Previous housekeeping or hospitality experience preferred, ideally in a luxury environment
Strong attention to detail and pride in maintaining beautiful spaces
Reliable, punctual, and able to work independently or as part of a small team
A positive attitude and willingness to assist wherever needed
Ability to manage physical aspects of the role, including lifting and standing for extended periods
Flexible availability, including weekends and public holidays
Drivers license advantageous
What We Offer
A supportive, close-knit team environment
Great rates of pay
Guaranteed 30 hours per week, with two consecutive days off. Additional hours available
Stunning work surroundings in Queenstown
Paid meal break
Chef prepared meal to enjoy on your shift
On-site carparking
A role where your eye for detail genuinely makes a difference
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