Hi, we're Rock Solid Backpackers! We're a Qualmark-Silver hostel located in the centre of Rotorua city, specializing in adventure activities. Once the Geyser Court Mall, our hostel stretches over four large floors with spacious kitchen and lounge facilities for our guests to settle into. Being in the middle of Rotorua, we're a short walk from Polynesian Spa, the Government Gardens, Lakefront, and even lucky enough to have the weekly Night Market just around the corner. The Redwoods and many activities are accessible from us, either by bus or by trail, and we have great relationships with Rotorua's amazing tourist attractions. We also run weekly events, including movie night, quiz night and karaoke!

This role has two parts; a day-time housekeeping role and an evening/night role holding our after hours phone. As a housekeeper, you'll be leading the charge in keeping our hostel clean and tidy for guests to enjoy. This includes servicing facilities, cleaning rooms, making beds and general housekeeping jobs to keep the hostel running smoothly. You'll also have a few days holding our after-hours phone, and being a point of contact if any guests need support overnight. 

We also offer additional hours helping with our events program and leading activities for our guests to meet, interact and make new friends through. We can also help in running your own event if you've got a great idea you'd like to put on!

Experience in these areas is an advantage, but full training will be provided to the successful applicant. We offer subsidized accommodation in our staff flat on-site, equipped with its own lounge, kitchen, bathroom and free laundry use. 

An ideal candidate will be: