Restaurant Manager
Location: Lake Tekapo, Canterbury, New Zealand
Employment Type: Full-time
Lead Our Front-of-House Team at Lake Tekapo's Exciting Jack Rabbit!
Are you a dynamic and hands-on hospitality leader ready for an exciting new chapter? At Jack Rabbit, nestled in the stunning landscape of Lake Tekapo, we're undergoing exciting developments and are seeking a passionate and experienced Restaurant Manager to lead our dedicated front-of-house team. This is a fantastic opportunity to make a real impact, shape exceptional guest experiences, and grow with our evolving venue.
What You'll Be Doing:
- Inspire and Lead: Oversee all daily front-of-house operations, fostering a positive and high-performing team environment.
- Team Development: Effectively lead, roster, manage, and motivate the front-of-house team, ensuring optimal staffing levels and smooth service.
- Seamless Service: Act as the crucial link between the kitchen and bar teams, ensuring clear communication and efficient order flow for exceptional guest experiences.
- Champion Standards: Maintain impeccable service standards, cleanliness, and presentation throughout the restaurant.
- Guest Delight: Proactively deliver outstanding customer service, anticipate guest needs, and effectively handle feedback to ensure complete satisfaction.
- Talent Acquisition & Growth: Participate in the hiring and onboarding of new team members, providing ongoing training and development opportunities.
- Safety & Compliance: Ensure full compliance with all health and safety regulations and company policies.
What You Bring:
- Proven Leadership: Minimum of 6 months of demonstrable experience in a hospitality leadership role, with a track record of motivating and developing teams.
- Exceptional Communication: Strong interpersonal and communication skills, with the ability to clearly and effectively interact with staff and guests.
- Organized and Proactive: Highly organized, reliable, and proactive approach to managing operations and problem-solving.
- Guest-Obsessed: A genuine passion for delivering exceptional customer service and a keen eye for detail.
- Operational Expertise: Experience with staff rostering, inventory management basics, and the day-to-day operational flow of a restaurant.
- Work Eligibility: A valid work visa for New Zealand (if applicable).
Why Join the Jack Rabbit Team?
- Be Part of Something Special: Join an exciting and evolving venue with fresh initiatives and a dynamic atmosphere.
- Supportive Family: Work within a supportive and collaborative team environment where your contributions are valued.
- Growth Opportunities: Unlock opportunities for professional growth and development as we continue to expand.
- Competitive Rewards: Receive competitive pay commensurate with your experience and skills.
- Stunning Location: Live and work in the breathtakingly beautiful Lake Tekapo region.